Privacy Policy

This Privacy Policy applies to the services provided by Sarah and Mark Toronto, reachable via info@sarah&marktoronto.com. We value your privacy and are committed to protecting your personal information in accordance with applicable data protection laws.

Information We Collect

We collect personal information that you provide to us when placing an order, creating an account, or communicating with our support team. This may include:

  • Full name

  • Address details

  • Email address

  • Phone number

  • Payment information

  • IP address and device details

  • Activity on our website (such as browsing behavior and order history)

Purpose of Data Processing

We process your personal data for the following purposes:

  • To process, fulfill, and deliver your orders efficiently

  • To provide customer support and answer inquiries

  • To send updates, promotional offers, and relevant order information

  • To improve our services, website functionality, and shopping experience

  • To comply with legal obligations and prevent fraudulent activities

Data Sharing with Third Parties

We may share your information only when necessary for:

  • Completing transactions (e.g., with payment processors such as Stripe or PayPal)

  • Shipping and logistics (e.g., with courier or fulfillment partners)

  • Compliance with legal, tax, or regulatory requirements

All third-party partners we work with are carefully vetted to ensure they follow strict data protection and privacy standards.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as long as required by law. When data is no longer needed, it will be securely deleted or anonymized.

Cookies

Our website uses cookies and similar technologies to:

  • Enhance your browsing experience

  • Analyze website traffic and usage trends

  • Personalize marketing content and offers

You can manage or disable cookie preferences through your browser settings at any time, though this may affect certain website functions.

Your Rights

You have full control over your personal data. Under data protection laws, you have the right to:

  • Access your personal information

  • Request corrections to inaccurate or outdated data

  • Request deletion of your personal data

  • Object to data processing in certain cases

  • Request the transfer (portability) of your data to another provider

To exercise any of these rights, please contact us at info@sarah&marktoronto.com. We will respond to your request within a reasonable time frame.

Contact Details

If you have any questions, comments, or complaints regarding this Privacy Policy or how we handle your data, you can reach us at:

Company name: Sarah and Mark Toronto
Email: info@sarah&marktoronto.com
Business hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)