Payment Policy

At Sarah and Mark Toronto, we provide a variety of secure payment options to make your shopping experience simple and reliable. Available payment methods may vary by region, and customers are encouraged to verify which options are supported in their country before completing checkout.

Accepted Payment Methods

We currently accept the following payment methods:

  • Credit and Debit Cards (Visa, MasterCard, American Express)

  • Apple pay

  • Google pay
  • Shop pay

Additional regional or digital payment options (such as Apple Pay or Google Pay) may be supported depending on your location at checkout.

Payment Processing

All orders are processed only after full payment has been successfully completed.
Once payment confirmation is received, your order will automatically proceed to fulfillment.
If the payment fails or is declined, your order will not be processed, and you will be notified immediately.

Payments must be made at the time of purchase. Incomplete or pending payments may result in an automatic order cancellation after a set period of time.

Payment Security

We take your financial security seriously.
All transactions are processed via SSL-encrypted connections to ensure your personal and financial information remains secure.
Payment information is never stored on our servers.
We partner exclusively with trusted and compliant payment gateways such as PayPal, Klarna, and major credit card processors that meet PCI DSS security standards.

Refunds

If you are eligible for a refund based on our Return Policy, the amount will be credited back to your original payment method within 14 days after the returned product has been received and inspected.
Please note that processing times may vary depending on your bank or payment provider.

Taxes and Currency

All prices listed on our website are inclusive of applicable taxes unless otherwise stated.
Payments are processed in USD or CAD, depending on your region. Currency conversion fees may apply for international customers and are determined by your card issuer or payment provider.

Contact

For any questions or concerns regarding payments, please contact our customer service team at:
Email: info@sarah&marktoronto.com
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)